Modern Slavery Statement

Worker rights and anti-exploitation awareness illustration Modern slavery is a serious violation of human rights, and we are committed to preventing it in every part of our operations and supply chain. This modern slavery statement sets out the steps we take to identify, reduce, and address the risk of forced labour, child labour, servitude, and human trafficking. Our approach is grounded in respect, accountability, and continuous improvement, and it applies to all employees, contractors, and business partners.

We maintain a zero-tolerance policy toward any form of slavery or exploitation. This means we do not accept practices that compromise the dignity, freedom, or safety of individuals. We expect the same standard from the organisations we work with and require them to uphold lawful and ethical labour practices. Our anti-slavery commitment is embedded in our policies, procurement processes, and governance controls.

Supplier audit and compliance review illustration To support this commitment, we conduct due diligence across relevant areas of the business and apply proportionate risk assessments when engaging suppliers. These assessments consider geography, sector, labour conditions, and the nature of services provided. Where concerns are identified, we take action that may include enhanced review, corrective measures, or discontinuation of the relationship if issues cannot be resolved satisfactorily.

Supplier Oversight and Risk Management

Our supplier management framework includes supplier audits designed to monitor compliance and encourage responsible conduct. Audits may be announced or unannounced, depending on the risk profile and business context. During these reviews, we assess employment records, working hours, recruitment practices, wage payments, and the treatment of workers. We also expect suppliers to maintain accurate documentation and to cooperate fully with any investigation.

Where audit findings reveal potential modern slavery risks, we require timely remedial action plans and follow-up verification. Persistent non-compliance may result in suspension, contract termination, or reporting to appropriate authorities where required by law. We also seek to build awareness among internal teams so that procurement and operational decisions support ethical sourcing and responsible business conduct.

Confidential reporting and investigation process illustration Training is provided to relevant colleagues so they can recognise indicators of exploitation and understand how to respond appropriately. In particular, staff involved in recruitment, procurement, and contract management are encouraged to remain alert to warning signs such as restricted movement, withheld identity documents, debt bondage, or unusual recruitment fees. This helps ensure that modern slavery risks are identified early and addressed consistently.

Reporting, Response, and Review

We encourage anyone who becomes aware of a concern to use our internal reporting channels, which are designed to allow safe and confidential escalation of suspected wrongdoing. Reports may be raised without fear of retaliation, and every concern is reviewed promptly and objectively. Where appropriate, matters are investigated through a structured process that includes evidence gathering, assessment of harm, and remedial action.

Our reporting channels are supported by a broader culture of transparency and responsibility. This includes clear expectations for managers, regular communication about ethical conduct, and a commitment to protecting individuals who raise concerns in good faith. We recognise that effective reporting mechanisms are essential for exposing hidden exploitation and improving our overall response to modern slavery.

Annual policy review and governance illustration This statement is reviewed annually to ensure it remains relevant, effective, and aligned with legal obligations and best practice. The annual review considers audit outcomes, supplier performance, training activity, reported concerns, and any changes in risk exposure. We use these findings to strengthen our policies, refine our controls, and improve our prevention measures.

Ethical sourcing and human rights commitment illustration By maintaining a proactive stance, we aim to reduce the risk of abuse and uphold the highest ethical standards throughout our business. We will continue to work diligently to ensure that our modern slavery statement reflects meaningful action rather than words alone. Our commitment is ongoing, and we will keep reinforcing safeguards that protect human rights and promote fair, lawful, and dignified work for all.

Paddington Carpet Cleaners

A modern slavery statement outlining zero tolerance, supplier audits, reporting channels, and annual review to prevent exploitation across operations and supply chains.

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What Our Customers Say

Excellent on Google
4.9 (10)

We've had this company cleaning our home for approximately two years. Their service is excellent: they're prompt, hardworking, and keep every room spotless.

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S

I couldn't be happier with Paddington Carpet Cleaners. The team was right on schedule, thorough, and took great pride in their work. My home was spotless when they finished. Definitely recommend!

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C

Paddington Carpet Cleaning Company's cleaning service is second to none. They consistently pay attention to the smallest details, leaving every room in pristine condition. Their team is always pleasant and accommodating.

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B

Top marks! This firm cleaned my sofa twice; they're prompt, professional, and the results are brilliant.

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M

Impressive job, thank you. She contacted me beforehand as she was early. Wonderful presence, and made sure to go through all pricing options first.

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N

Cleaners did an excellent job making my move easy! The prices and support were just perfect.

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C

Super impressed with Paddington Carpet Cleaning Services's work! They arrived promptly and cleaned my entire home to perfection. Not a single spot missed. Definitely recommend!

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K

Paddington Carpet Cleaner did an exceptional job! Needed deep cleaning before a special event and the results were outstanding. Every corner, from the kitchen to the bathrooms, looked perfect thanks to their friendly team.

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L

The cleaner was fantastic and worked efficiently, arriving right on schedule and thoroughly cleaning the entire one-bedroom flat, including general cleaning, deep cleaning, and carpet steam cleaning--all in just three hours.

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E

We have been using Paddington Carpet Cleaning for 7 months and are delighted with the level of service. Their professionalism and responsiveness on and off site stand out.

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J

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